Last updated: July 10, 2026
This policy describes how ExaRouter("ExaRouter," "we," "us," or "our") handles personal information when you use exarouter.com, its dashboard, and its API.
We may use this information to:
When you send a request through ExaRouter, the request data needed to fulfill it may be transmitted to the selected third-party model provider. That provider's terms, acceptable-use rules, retention, and privacy practices also apply to the request.
We may also disclose information to service providers that support hosting, authentication, payments, communications, and security; to professional advisers; where required by law; or in connection with a business transaction. We do not publish a list of individual users or their API data.
We retain information for as long as reasonably necessary to operate the service, maintain records, resolve disputes, protect the platform, and meet legal or financial obligations. Retention can vary by data type, account status, and the provider used for a request.
We use safeguards intended to protect the service and its data. No method of storage or transmission is completely secure; do not submit information that you are not permitted to share with a model provider or through an online service.
You can update account information in the dashboard where available. To request access, correction, deletion, or another privacy action, contact us at support[at]exarouter.com. We evaluate requests under applicable law and may need to retain certain records for legitimate operational or legal reasons.
Your information and API requests may be processed in countries other than your own, including where a service provider or selected model provider operates.
ExaRouter is not directed to children under 13. Do not create an account or submit personal information if you are under that age.
We may update this policy when the service or applicable requirements change. The current version is published on this page with its update date.